Individual Support and Person-Centered Care
Individual Support and Person-Centred Care (SIL Focus)
Our Supported Independent Living (SIL) services are grounded in the principles of person-centred care, ensuring each participant’s voice is respected, their preferences honoured, and their goals prioritised.
Key Elements of Person-Centred Care Include:
1. Individualised Care Plans – Customised to reflect each person’s medical, cultural, and psychosocial needs.
2. Active Participation – Empowering individuals to make informed decisions about their care.
3. Respect and Dignity – Treating every person with empathy and recognising their inherent value.
4. Effective Communication – Ensuring understanding through open and respectful dialogue.
5. Holistic Approach – Considering the full spectrum of physical, mental, emotional, and social needs.
6. Shared Decision-Making – Partnering with clients in planning and evaluating their care.
7. Adaptability – Regularly updating care strategies to meet evolving needs.
8. Empowerment Through Education – Providing tools and knowledge for greater independence.
9. Continuity and Coordination – Seamless integration across multiple care providers.
10. Feedback and Quality Improvement – Incorporating client feedback to enhance service quality.
11. Family and Carer Involvement – Including loved ones in care decisions, where appropriate.
12. Cultural Sensitivity – Honouring diverse beliefs, backgrounds, and values.
13. Commitment to Safety and Excellence – Adhering to the highest standards of clinical care.



